Terms and Conditions

These terms and conditions govern the payment of the deposit required for volunteering with our organisation. By paying your deposit, you agree to the following terms: 1. Deposit Amount: A one-off deposit of £30 is required to secure your volunteering participation. This deposit applies to any or all of our events throughout the volunteering period. 2. Payment Installments: The deposit may be paid in installments, with a minimum initial payment of £10 required when registering. All deposits must be paid in full by 12th May 2025 to maintain your volunteering position. 3. Refund Policy: The deposit will be refunded within 7 working days after your last attended event, provided that your volunteering commitment has been fulfilled. 4. Attendance Requirement: Please be aware that if you do not attend your scheduled volunteering shift(s), your deposit will not be refunded. It is essential to commit to the shifts you sign up for to ensure smooth operations and support for our events. 5. Changes to Terms: We reserve the right to amend these terms and conditions from time to time. Any changes will be communicated to you promptly. By proceeding with your deposit payment, you confirm that you have read, understood, and agree to these terms and conditions. Thank you for your commitment to supporting our events through volunteering! Volunteer Code of Conduct We are dedicated to creating a friendly and inclusive environment for everyone. Our Code of Conduct helps ensure a warm and welcoming atmosphere for all our volunteers and applies to all activities on event premises. As a volunteer, you play a vital role by: - Keeping a positive and friendly attitude to help ensure that attendees and fellow volunteers have a great time. - Recognising your contribution to fostering a happy, safe, and structured environment. - Being proactive in addressing any issues by notifying the Volunteer Manager or resolving minor concerns on the spot. - Supporting and respecting each other to the best of your ability. - Treating everyone with kindness and respect, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation. - Staying clear of drugs or alcohol while volunteering. We will not tolerate any unacceptable behaviour or harassment, and such actions may result in removal from the event and future opportunities. If you witness or experience any unacceptable behaviour on event days, please reach out to the Volunteer Manager right away.